The AI-native
hospitality
platform
Horago is the operating layer for modern hospitality. One AI-native platform to grow revenue, accelerate service, capture every guest, and run smarter — across restaurants, hotels, bars, beach clubs, and more.
Live in 500+ venues across 15+ countries
Why it matters now
Four problems costing you revenue every shift
Revenue leaks at every touchpoint
Every minute a guest waits to order or pay is revenue you'll never recover. Manual processes, slow tabs, and missed upsells are costing you thousands — every single shift.
Fewer staff, higher expectations
Guests expect faster, better service while you're running leaner teams. The gap between what guests want and what you can deliver keeps widening.
Guests leave. Data leaves with them.
You serve hundreds of guests and capture almost none of them. No profiles, no history, no way to bring them back. Every visit starts from zero.
Disconnected tools. Blind decisions.
Your POS, PMS, loyalty, and analytics don't talk to each other. You're making revenue decisions without the data to back them up.
Built for every hospitality format
Fine dining, poolside bars, 200-room hotels, stadium concessions — Horago adapts to your operational reality, not the other way around.
Turn every table into a revenue engine. QR ordering, instant payments, and automated guest capture — without adding staff.
Replace paper menus and phone calls with a digital guest center. Room service, F&B, spa, concierge — all connected to your PMS.
Eliminate queues at peak hours. Guests order from their phone, spend more per round, and tip 135% more digitally.
Serve every sunbed without adding runners. Zone-based ordering, heat maps, and real-time demand visibility.
One platform across every location. Unified ordering, loyalty, analytics, and brand experience — managed centrally.
Handle thousands of concurrent orders with zone-based routing, real-time capacity management, and zero queues.
AI isn't a feature. It's the architecture.
Horago doesn't bolt AI onto legacy infrastructure. Every layer — from onboarding to upsells to retention — is built on intelligence that compounds with every transaction.
Instant Setup
Upload a menu PDF or paste your website. Horago's AI builds your entire digital ordering experience — categories, modifiers, images — in minutes, not weeks.
Smart Menu Architecture
AI structures your menu for conversion — optimal category flow, upsell placement, and modifier logic that increases basket size automatically.
Contextual Upsells
Not random suggestions. AI recommends based on time of day, weather, order composition, and guest history — turning every order into a bigger one.
Intelligent Routing
Orders route to the right station, zone, or kitchen automatically. Capacity adjusts in real time. Your team stays focused on service, not coordination.
Revenue Intelligence
AI surfaces what's working and what's not — which items to promote, when to discount, where demand is building — before your team even asks.
Predictive Guest Behavior
Identify churn risk, predict high-value guests, and trigger retention campaigns automatically. Every visit makes the system smarter.
AI Insight: "Promote dessert at 8:30pm → +14% AOV"
Revenue Flow
Guest scans → browses → orders. AI suggests high-margin upsells. 8-second checkout + tip. Guest profile captured. Automated revenue, every single time.
Transactions capture guest identity and spend data
AI surfaces revenue patterns and growth levers
Automated retention brings guests back without manual work
More visits, more data, compounding intelligence
The connected platform
Not a stack of tools. One system that compounds. Ordering feeds analytics. Analytics feeds loyalty. Loyalty feeds revenue. Every module makes the others more valuable.
QR Order & Pay
Scan, browse, order, pay — from the guest's phone. No app download. No waiting. Just revenue.
Hotel Guest Center
Digital room service, spa, concierge, and F&B — one guest portal connected to your PMS.
Loyalty & Guest Capture
Every transaction builds a guest profile. Drive repeat visits with automated, targeted retention.
Analytics & AI Insights
Revenue, behavior, and operational intelligence — real-time, in one dashboard, across all venues.
Payments & Tips
8-second checkout. Apple Pay, Google Pay, cards. 135% more tips. Revenue settles faster.
Integrations
50+ POS, PMS, and payment systems. Horago connects to your stack on day one.
What operators say
"We went live in one afternoon. Within a week, our average order value was up 28% and our staff were actually enjoying their shifts."
"The AI upselling is genuinely impressive. It suggested promoting desserts at 8:30pm and our AOV jumped 14% overnight. We didn't change a thing."
"Managing 12 properties used to mean 12 different systems. Now it's one dashboard. The analytics alone have changed how we make pricing decisions."
"Our guests can order drinks without leaving their loungers. It's revolutionized our poolside service and boosted our profits significantly."
Why operators choose us
We don't just sell software. We make it work.
Live before your next service
No 6-week implementations. Horago goes live in under 24 hours — menu setup, POS connection, and staff training included. Most venues launch the same day.
Hands-on, not hands-off
A dedicated onboarding specialist configures your setup, trains your team, and stays with you through launch. We don't hand you a login and disappear.
Human support that actually responds
Real people who've worked in hospitality. Average response under 2 hours. No ticket queues, no chatbot loops, no waiting until Monday.
Built by hospitality operators
Our team comes from hotels, restaurants, and venue operations. We understand peak-hour pressure, seasonal complexity, and what operators actually need.
Partnership, not just a subscription
Regular performance reviews, proactive optimisation recommendations, and strategic check-ins. We succeed when your revenue grows — and we act like it.
See it live
Two minutes. The full picture.
Watch how a venue goes from signup to live service — and starts generating more revenue from the very first guest. 15 minutes. Tailored to your format.
Book a DemoTry Horago free for 30 days · No credit card required